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🟡Medium Urgency

WeChat Account Restricted

HIGH SEVERITYPRO

Your WeChat account has been restricted or suspended, cutting off communication and payments.

Estimated resolution time

1-24 hours

Why This Happens

  • Account flagged for unusual login location (new country)
  • Too many friend requests or group joins in short period
  • Payment activity triggered anti-fraud system
  • Account created recently with foreign phone number
  • Using unofficial WeChat client or modification

Step-by-Step Resolution

  1. 1

    Check Restriction Type

    Open WeChat → Me → Settings → Account Security. Check if it is a temporary or permanent restriction.

  2. 2

    Appeal In-App

    Go to Settings → Account Security → Submit Appeal. Upload your passport photo as identity proof.

Prevent this from happening next time

View Setup Checklist

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